Cookies Policy

What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other internet-connected device. They allow the website to recognise a browser or device and remember certain information about a visit. Cookies can help a website operate correctly, improve performance and provide a more convenient experience.

Some cookies are placed directly by Playmax Casino. Other cookies may be placed by service providers that support website functions, security, analytics, communications or other services. These third-party cookies are controlled by the relevant provider and may be subject to that provider's own privacy information.

Cookies can be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The period for which a cookie remains may depend on its purpose, your browser settings and the service that places it.

We may also use technologies that perform a similar function to cookies, including pixels, tags, software development kits, local storage and device identifiers. For simplicity, this policy refers to cookies and similar technologies together as cookies.

How we use cookies

The cookies used on the Playmax Casino website may serve different purposes. Some are necessary for the website to work, while others help us understand how the website is used or remember choices made by visitors. The types of cookies that may be used include the following:

Strictly necessary cookies

These cookies support essential website functions. They may help with page navigation, session management, account access, authentication, security controls, fraud prevention and the operation of features that you request. The website may not function properly if these cookies are disabled.

Preference and functionality cookies

These cookies may remember choices such as language, region, display settings or other preferences. They can help make your visit more consistent and reduce the need to provide the same information repeatedly. If you remove or block them, some preferences may not be remembered.

Analytics and performance cookies

Analytics cookies may help us understand how visitors use the website, such as which pages are viewed, how visitors move between pages and whether they encounter errors. The information can be used to measure performance, identify areas for improvement and make the website easier to use. Analytics information may be collected in a way intended to provide general usage insights rather than identify you directly.

Security and risk management cookies

Cookies and similar technologies may be used to help protect the website, accounts and users. They can assist with detecting unusual activity, preventing misuse, supporting identity and access controls, and maintaining the integrity of online services. These technologies may be used alongside other security measures.

Marketing and advertising cookies

Where permitted and where relevant consent has been provided, marketing or advertising technologies may help measure campaigns, show more relevant communications or understand how visitors respond to promotional content. These technologies may be provided by third parties and may allow activity to be associated across websites or services. You can manage available choices through the cookie controls provided on the website or through your browser.

Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. This tool may allow you to accept optional cookies, reject optional cookies or select particular categories. Your choices may be stored so that they can be applied on later visits. If you use a different browser, device or browser profile, you may need to set your preferences again.

You can also control cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or receive a warning before a cookie is stored. The steps vary between browsers, so you should check the help or settings information for the browser you use.

• Deleting cookies may remove saved preferences and may require you to sign in or make selections again.
• Blocking all cookies may affect website functionality, account access, security features and the availability of certain services.
• Blocking optional cookies will not necessarily stop all advertising, but it may make advertising less relevant or reduce measurement of advertising activity.
• Cookie settings apply to the browser or device where they are changed and may not apply to other devices that you use.
• Some services may offer their own controls for managing analytics, advertising or other optional technologies.

If the website provides a preference centre, you may be able to return to it to review or change your choices. The availability of particular controls may depend on the website features, the technologies in use and applicable requirements.

Please remember that cookies may support account security and responsible access controls. Changing cookie settings does not remove other information held in an account or automatically close an account. Other account, privacy and verification processes may continue to apply.

Third-party services, privacy and updates

Playmax Casino may use third-party providers to support hosting, website analytics, security, customer support, communications, payment-related functions, advertising measurement or other website operations. Those providers may use cookies or similar technologies in accordance with their own policies and instructions. We aim to use providers that are appropriate for the relevant service, but third-party practices may change independently.

Cookie information may include details such as a device or browser identifier, approximate location, pages visited, interactions with website features, referring website, time and date of access, and technical information about the browser or device. The information collected depends on the particular cookie and the settings applied. Cookie data may be combined with other information where permitted and where necessary for the relevant purpose.

Cookies may be used to remember whether you have seen a notice, help maintain a secure session, identify technical problems or understand general website traffic. We do not intend this policy to describe every cookie by name because the technologies used may change as the website, security measures and supporting services are updated.

Privacy and personal information

Some cookie information may be personal information, particularly when it is linked with an account, device or other information that could reasonably identify a person. Our Privacy Policy explains how personal information may be collected, used, stored, disclosed and managed. It also provides information about privacy rights and available ways to raise a privacy question or concern.

The website is intended for adults who are legally permitted to access online gambling services in their location. Cookies do not change age, identity, eligibility, account or responsible gambling requirements. You must use the website in accordance with the applicable terms, laws and regulations.

Changes to this policy

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, our service providers, legal requirements or our privacy practices. When an update is made, the revised version will be published on this page with an updated revision date where appropriate. You should review this page occasionally so that you remain aware of how cookies may be used.

If you have a question about this Cookies Policy or the use of cookies on the website, please use the support or contact options made available through the Playmax Casino website. We will consider questions and concerns in line with our applicable procedures and privacy obligations.